- Tel: 1-866-385-2526
- Mon → Fri: 05:30am-11:30pm
- Sat: 07:30am-03:30pm
- Email: info@tftalcogroup.com
Last updated: November 4, 2026
This policy explains how TFT-ALCO GROUP INC. ("TFT", "we") collects, uses, shares and protects personal information through tftalcogroup.com (the "Site") and through our hiring process. We are located at 11200 rue Colbert, Anjou, Quebec H1J 2S4.
Person in charge of the protection of personal information: Bianca Voiculescu, Vice-President, Operations, hr@tftalcogroup.com, 1-866-385-2526.
| When | What |
|---|---|
| You use a contact or quote form | Name, email, phone, company, your message, the page you wrote from |
| You apply for a job on the Site | The above, the position, and your CV if you attach one (PDF, Word, JPG or PNG, up to 5 MB) |
| You apply through a job platform | What you submit on Indeed, LinkedIn, Facebook or Truck Stop Québec, which the platform passes to us |
| You browse the Site | IP address, browser and device type, pages visited, time of visit, how you reached the Site (including campaign codes such as utm_source). Analytics and advertising cookies are used only if you accept them (section 6) |
| Any form is sent | Cloudflare Turnstile checks your IP address and browser information to confirm you are a person and not a bot |
We do not knowingly collect information from anyone under 14.
Information sent through our forms is not used for newsletters or marketing.
By sending a form, you consent to the use described in section 3 for that form. Analytics and advertising technologies stay off until you accept them in the cookie banner. You can withdraw your consent at any time (section 8).
We do not sell personal information. We share it only with service providers that help us run the Site and our hiring, and only for the purposes above.
| Provider | Role |
|---|---|
| Cloudflare | Site hosting, security, form storage |
| Resend | Delivery of form emails to our team |
| Microsoft 365 | Our mailbox, where form emails and CVs are received |
| Google (Tag Manager, Analytics, Ads) | Site statistics and advertising, only with your consent |
| Microsoft Clarity | Site usage statistics, only with your consent |
| Meta (Facebook pixel) | Advertising, only with your consent |
| Indeed, LinkedIn, Facebook, Truck Stop Québec | Job postings. When you apply through them, their own privacy policies also apply |
Inside TFT, access is limited to the people who handle enquiries and hiring, and to our IT provider, who administers the Site.
Cookies are small files stored by your browser. Strictly necessary cookies keep the Site and its forms working and cannot be turned off. Analytics and advertising cookies are off by default and load only if you accept them. You can change your choice at any time with the “Cookie settings” link at the bottom of every page, or block cookies in your browser.
Our providers may store information outside Quebec and Canada, including in the United States, where it may be subject to the laws of that country. Before sharing information outside Quebec, we assess whether it will be adequately protected.
| Information | Kept for |
|---|---|
| CV attached on the Site | Deleted from our website systems 30 days after it reaches our team, and within 90 days at most |
| Other form data on our website systems | 90 days |
| Form emails and CVs in our mailbox | 2 years, then deleted |
| Analytics data | As set by each provider, up to 14 months |
When information is no longer needed, we destroy it or make it anonymous.
You can ask to:
Write to hr@tftalcogroup.com. We answer within 30 days. If you are not satisfied, you can contact the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).
We use reasonable technical and organizational measures to protect your information, including encrypted connections and limited access. If a confidentiality incident creates a risk of serious injury, we will notify you and the Commission d'accès à l'information as required by law.
We will post any change to this policy on this page with a new date. If a change is significant, we will also place a notice on the Site.